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Terms and conditions


Sizes, fitting, details of the articles


Pictures and descriptions are available for each bikini and cover up.
In the Fitting section you can find the table and useful information for choosing the correct size. For more information on individual sizes or on the fit, do not hesitate to contact us by writing to customercare@amorissimo.net, one of our experts will answer your questions and advise you for the best.


Prices


The published prices, payments and invoices of the orders are indicated in Euros.
Baciami s.r.l. suggerisce ai clienti di contattare la propria banca per richiedere informazioni dettagliate sui tassi di cambio e commissioni bancarie relative alla propria transazione.

 


Forms of payment


Credit cards and security

Baciami s.r.l. has chosen to use the main and most popular credit cards: Visa, Mastercard and American Express as well as PayPal, one of the safest systems for online transactions. This system allows you to use the most popular credit cards, further increasing the level of security.
The staff of Baciami s.r.l. is in no way authorized to request or accept credit card numbers and / or validity details of the same.
For more information, please visit www.paypal.com.

Credit card charges

Transactions are processed instantly at the time of purchase confirmation if the funds in your account are sufficient for the purchase and if the bank details provided are valid. The entities that issued them are solely responsible for all transactions relating to credit cards.


Shipping modalities


Shipping is subject to charges in Italy and in the rest of the world.
Shipments to Italy, San Marino and Vatican City are made by courier Bartolini or similar. As required by the laws in force that regulate online commerce, shipments by Baciami s.r.l. in Italy are not accompanied by a regular invoice, which is instead issued for those countries whose customs require it (eg USA).

Delivery time

Orders are shipped by Baciami s.r.l. Milan within 5 days, from when the order was placed.
Estimated delivery times from the date of shipment:
Europe: 3/5 days for main destinations, 5/10 days for remote destinations;
USA and Canada: 5/7 days depending on the destinations;
Latin America: 5/10 days;
Asia and the Middle East: 5/10 days;
Australia and Oceania: 5/10 days for main destinations and 10/15 days for remote destinations;
Africa: 5/10 days for main destinations / 10 – 15 days for remote destinations.
Baciami s.r.l. is not responsible for possible delays due to customs operations and controls, or due to force majeure independent of Baciami s.r.l.

Delivery of the Order

Al momento della consegna della merce, i clienti sono pregati di controllare attentamente il pacco prima di apporre la firma come prova di avvenuta consegna della spedizione.
Our packages are carefully packed in a cardboard box suitable for transport and then inserted in the packages provided by the shipping companies.
Qualora la confezione risultasse manomessa, ai clienti viene richiesto di confermare allo spedizioniere l’avvenuta ricezione con riserva, oppure di rifiutare la consegna.
Qualora il pacco non venisse consegnato per cause originate dal cliente stesso (es. indirizzo sbagliato, destinatario assente, informazioni di contatto errate, etc.), o qualora il cliente rifiutasse la consegna senza un giustificato motivo, tutte le spese sostenute (es. spedizione ed eventuali oneri doganali) saranno dedotti dall’eventuale rimborso da riconoscere al cliente.

Returns and exchanges

If for any reason (excluding the special conditions provided for the promotional items described below) the customer is not satisfied with his purchase (e.g. wrong product, wrong size, defective product), the items can be returned for size change or refund, within 14 days from the date of receipt of the goods.
The items to be returned must not have been worn (except for the size test), nor cut, nor broken and the warranty labels must be intact.
ATTENTION: Returns and exchanges are not valid for items in the “Special offers” – “Our offers” section and for all items that benefit from discounts compared to the list price on the amorissimo.net site and / or on all Amorissimo communication channels (e.g. Instagram, Facebook etc.).

Return Instructions

To request authorization for return or exchange, you must contact Baciami s.r.l. by writing to customercare@amorissimo.net, specifying the reasons for the request. One of our representatives will provide you with the information to make the return or exchange and the instructions to be followed to return the goods.
Shipping is charged to the customer.

2 types of compensation are possible:

1) Change size or article
It is possible to request and exchange for a different size of the same item or for another item of equivalent price, if available, only once. We suggest consulting the “sizes and wearability” table on Amorissimo.net which contains all the useful and necessary information for choosing the right size. Once the size change has been made, the right to return and refund will lapse.

2) Refund
The refund will be activated when the return arrives at the headquarters of Baciami s.r.l. and the item will have been verified and declared compliant with the request. Il rimborso comprenderà il costo della prima spedizione dell’articolo da Baciami s.r.l. al cliente. Il costo per la spedizione di reso dell’articolo di cui si richiede il rimborso è a carico del cliente.

Per gli acquisti pagati con carta di credito l’importo rimborsato sarà disponibile per i clienti in circa 15 giorni. The times may vary according to the circuit of the credit card used and are independent of our will.
For orders paid with Paypal the amount will be returned to the original account.
The refund will be issued in the same currency as the purchase. Any differences in the amount due to fluctuations in the currency exchange will not be refunded.
The return shipment by the customer must take place within 5 days from the request for return or size change.


Terms and conditions


• The items for which a return or exchange is requested must not be damaged or cut. The integrity of the garments must not be compromised and therefore the garments must not have been washed, worn or modified and must not present any evidence of use.
• Items must be returned as delivered, complete with all original labels, packaging and accessories received with the order.
• Baciami s.r.l. reserves the right to refuse unauthorized returns and exchanges that do not comply with all the conditions provided and specified. In this case, the goods will be returned to the sender at the shipping address provided in the order.
For all aspects not explicitly indicated here, please refer to the European legislation for distance trading.


Articles and images


Baciami s.r.l. disclaims any responsibility regarding the possibility that in consequence
due to a particular configuration or incorrect functioning or setting of the computer, smartphone or tablet used by the customer, the colors of the products may differ slightly from the original ones.
All the images on the amorissimo.net site are the property of Baciami s.r.l. and any use of the same that has not been authorized with a written consent by Baciami s.r.l. is expressly forbidden and will be prosecuted according to the law.
For more information, you can contact us by writing to info@amorissimo.net.


Availability of the goods


The collection presented on amorissimo.net reflects the actual availability of the items.
At the time of the order, the customer will receive an email confirming the order and the availability of the ordered item.
Should the possibility arise that the items ordered are not available for any reason, or if the order cannot be processed as per the customer’s request, Baciami s.r.l. will promptly notify the customer and will endeavor to resolve the customer’s request.


Legal terms


Below are the legal terms that govern the amorissimo.net site.
By accessing the amorissimo.net site, users undertake to implicitly accept
the conditions indicated and comply with them.
Baciami s.r.l. establishes that access to the amorissimo.net site and its services is intended solely for personal use. Accessing and viewing the amorissimo.net site provides information on the items offered and the ability to purchase them.


Copyright


The Amorissimo brand and the amorissimo.net site with all its content (documents, sketches, images, layouts, designs, codes and scripts) are the property of Baciami srl, as well as the Amorissimo brand duly registered and regulated by international laws on copyright.
Any reproduction, alteration, copy, publication or distribution to third parties, for personal or commercial purposes, is strictly prohibited unless authorized with the express written consent provided by Baciami s.r.l. and will be prosecuted in accordance with the law.


Customer requirements


To place orders on the amorissimo.net site, customers must:
– be over 18 years old;
– accept the terms and conditions shown on the site;
– have a valid e-mail address;
– have a valid credit card for payment or a valid PayPal account.


Disclaimer of Liability


Baciami s.r.l. reserves the right to make changes and corrections to the site whenever it deems it necessary without necessarily giving prior notice.
Baciami s.r.l. is not responsible for the compliance of the information published on its site with the laws of the jurisdiction of the customer’s country of residence.
Baciami s.r.l. disclaims any responsibility for any problems and / or damage that the user may encounter while using the site.
Baciami s.r.l. reserves the right to rectify the conditions contained in this legal notice, with an update of the same, if it deems it appropriate, without obligation to give notice.

Italian law

By accessing this site, users accept that all matters relating to the use of the amorissimo.net site are governed by the current legislation of the Italian State. Baciami s.r.l. does not guarantee in any way that the content of the site complies with the regulations in force in other countries. In the event that access to the amorissimo.net site occurs from places where its contents are considered illegal and access is expressly prohibited, it will be the sole responsibility of the users to go against the legal regulations in force in those countries.


Privacy


Baciami srl, with registered office in via Osoppo 16, 20148 Milan, owner of all the information on the amorissimo.net site, reserves the right to use personal data, provided voluntarily by users, in compliance with current laws and regulations (art.13 et seq. Legislative Decree 196/2003).
Baciami s.r.l. guarantees users that the processing of personal data will be reserved for uses exclusively related to the provision of its services, to facilitate the management of the site and the fulfillment of orders, the same data will in no case be communicated or disclosed to third parties.
Baciami s.r.l. advises its users to make sure that their computer, tablet or smartphone is equipped with adequate software for the protection of data transmitted over the network.