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RETURN-REFUND POLICY

If for any reason Clients are not satisfied with an order, the items can be returned for size-color change (if available) or full refund within 30 days from the order’s delivery date. The items and all the tags must still be intact and attached to the items. If returned items won’t be intact, no refund or change will be possible and we’ll send the items back. Changes or money-back guarantees are not valid for those items that are proposed in the “Special offers” area.

Return Instructions

  1. To ask for a change or refund, go to contact and email us describing the matter, the order number and your request. Once your request is processed and approved, we’ll send you a confirmation email with all the informations on the status and next steps.
  2. The return delivery is free if shipped using the courier provided by Baciami s.r.l.
    If the returned package is shipped using a different courier instead of the one provided, all related costs will be the client’s responsibility.
  3. Returns must be shipped within 30 days from the order’s delivery date.

    Types of Returns

  4. Size/Color Exchange
    Items can be changed only when a different size or a different color of the same Item is available. The new item won’t be eligible for return.
  5. Refund
    Refunds will be processed as soon as returned items have been checked and accepted by Baciami s.r.l.
    For orders paid by credit card, the refunded amount will be available to clients in approximately 15 days and will be credited on client’s bank account. Orders paid via PayPal will be refunded to the original account.
    Refunds will be issued in the same currency as the original purchase. Any differences in the amount refunded are due to exchange rate fluctuations and will not be reimbursed.
    Shipment costs will be refunded.
  6. Return Terms & Conditions
  • Items must not have been worn, washed or altered in any way, and must not show any signs of use.
  • Items must be returned with all original labels and tags still attached, packaging and other accessories received with the order.
  • Returns must be packaged in the Amorissimo box.
  • Swimwear (bikini bottoms, swim shorts or briefs) must be tried on over underwear.
  • Items that have any sign of use or wear will be returned to the Client.
  • Pickups for all authorized returns with Baciami s.r.l. courier must originate from the same address of the original shipment.
  • Baciami s.r.l. reserves the right to refuse returns that are not in accordance with the return policy detailed on the website. In that case the item will be returned to the shipping address specified in the original order.
    For any issue not explicitly mentioned, the European normative for long-distance commerce prevails.

ORDER PAYMENT

The following methods of payment are accepted by Baciami s.r.l:

CREDIT CARD

When clients place orders, credit card details are entered into a protected online banking system. Visa, Mastercard and American Express cards are accepted.

CREDIT CARD SECURITY

Amorissimo.net clients are guaranteed maximum credit card security because all transactions are processed using a secure server.
Baciami s.r.l. advises clients to apply for E-commerce security pin codes provided by Verified by Visa and SecureCode by Mastercard.
For more information, please visit www.visa.com or www.mastercard.com

CREDIT CARD CHARGES

If there are sufficient funds and the account information is valid, the transaction will be processed instantly. At the moment the order is confirmed, the credit card will be charged for the available items.

PAYPAL

Baciami s.r.l. accepts payments from PayPal accounts and reserves the right to process orders only if shipped to the same address that the verified PayPal account is registered with.

PROMOTIONAL CODES

Clients who have received a promotional code for Amorissimo.net, by newsletter, through social networks or specific emails, can insert this code during checkout. Each code has a validity, start and end date, which limits its use and cannot be extended.

SHIPMENT & FEES

Shipments to Italy, San Marino and the Vatican City will be shipped via the courier Bartolini and are free of charge.

Shipments destined to countries inside the European Union do not contain any invoice or any other documentation declaring the value of the merchandise.
All shipments destined to countries outside the European Union, as required by Customs regulations, are accompanied by an invoice declaring the value of the merchandise.

ONLINE PRODUCTS & IMAGES

Baciami s.r.l. declines any responsibility that, due to a particular configuration of a client’s computer or malfunction, the colors of the products visualized on the website could appear to be slightly different from the original.

Images on Amorissimo.net belong to Baciami s.r.l. and any unauthorized use of these images without the express written consent of Baciami s.r.l. is forbidden and pursued according to the international laws on copyright.
For more information contact: customercare@amorissimo.net

TERMS & CONDITIONS

This notice contains the legal terms and conditions that govern the website Amorissimo.net.

Users of Amorissimo.net accept and agree to respect all the conditions included in this declaration. The access and the use of the website Amorissimo.net are for personal use only.

COPYRIGHT & TRADEMARK

Baciami s.r.l. is the owner of the website Amorissimo.net and all its contents. The materials included in the website Amorissimo.net (i.e. product, designs, pictures, drawings tec.) are protected by copyright.

Full and/or partial reproduction, modification, re-distribution to third parties for personal and/or commercial purposes and/or any other unauthorized use are strictly prohibited without the express written consent from Baciami s.r.l.

DECLINATION OF RESPONSIBILITIES

Baciami s.r.l. publishes clear informations on its website Amorissimo.net to provide a service to users, but declines any responsibility of the possibility of any possible technical inaccuracy and/or typographical errors.

Baciami s.r.l. also reserves the right to make corrections and changes to the website when necessary without giving prior notice.

Baciami s.r.l. does not offer any warranty that the informations published on its own website, is in conformity with the laws of the user’s competent jurisdiction.

Amorissimo.net is a protected website according to international Internet standards which, if used correctly, users can be reassured not to encounter viruses. However, Baciami s.r.l. declines any responsibility from any possible problems, damages, viruses or risks that the user may incur during the misuse of the website and declines any responsibility from eventual faulty operations of the website due to the deactivation of “cookies” in the user’s browser.

By using this site, users implicitly accept the terms and conditions of all the legal notices contained in this site and must be sure to visit these pages periodically for updates, changes and corrections.

Baciami s.r.l. reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.